Refund policy

§ 4. Right of withdrawal for consumers in the sense of § 13 BGB

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named, who is not the carrier, have taken possession of the last goods. To exercise your right of cancellation, you must (Magnetix Wellness GmbH, Adam-Opel-Straße 7-11, 60386 Frankfurt a.M., Telephone: +49 (0) 69-2551890, Fax: +49 (0) 69-255189490, E- Mail: info@magnetix.com) Information about your decision to revoke this contract by means of a clear explanation (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form for this, but this is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of withdrawal before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To Magnetix Wellness GmbH
Adam-Opel-Straße 7-11
60386 Frankfurt a.M.
Fax: +49 69 255189490
E-mail: info@magnetix.com

Hereby revoke (n) I/we (*) the contract concluded by me/us (*)
About the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notifying paper)

Date

________________________________

(*) Incorrect painting.

 

Magnetix return guarantee

At Magnetix Wellness, we want you to be completely satisfied with your purchase. Regardless of the statutory right of withdrawal, Magnetix Wellness offers you a voluntary 30-day return guarantee. You can send your goods back to Magnetix within 30 days of receipt without giving reasons, provided that it is complete and is in unused and undamaged condition.

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